Privacy Policy

Last updated: August 31, 2026

Foot Arena operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Foot Arena is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information", we are referring to information that identifies or can reasonably be linked to you or another person. Depending on how you interact with the Services, we may collect or process the following categories of personal information: contact details (name, address, billing address, shipping address, phone number, email address); financial information (payment card information, transaction details, payment confirmation); account information; transaction information (items you view, put in your cart, purchase, return, exchange or cancel); communications with us; device information (browser, IP address, unique identifiers); and usage information about your interaction with the Services.

Personal Information Sources

We may collect personal information directly from you, automatically through the Services (including via cookies and similar technologies), from our service providers, and from our partners or other third parties.

How We Use Your Personal Information

We use your personal information to provide, tailor, and improve the Services (processing payments, fulfilling orders, managing your account, arranging shipping, facilitating returns and exchanges); for marketing and advertising purposes; for security and fraud prevention; to communicate with you and provide customer support; and for legal reasons, to comply with applicable law or respond to valid legal process.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including: with Shopify, vendors and other third parties who perform services on our behalf (IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping); with business and marketing partners; when you direct or consent to disclosure; within our corporate group; and in connection with a business transaction or to comply with legal obligations. You can exercise your rights to opt out of the "sale" or "share" of your personal information here.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or enforce applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information: the right to access/know, the right to delete, the right to correct, the right of portability, and the right to opt out of sale or sharing for targeted advertising. If you reside in the UK or European Economic Area, you may also have rights to object to or restrict processing and to withdraw consent. You may exercise these rights where indicated on the Services or by contacting us using the details below. We will not discriminate against you for exercising any of these rights.

Complaints and International Transfers

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to lodge a complaint with your local data protection authority. Please note that we may transfer, store and process your personal information outside the country you live in, relying on recognized transfer mechanisms where required.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at help.center123@outlook.com. For the purpose of applicable data protection laws, we are the data controller of your personal information.